Go Dog brand toys featuring the “super tough Chew Guard Technology
I bought the Go Dog Baby Dragon with Chew Guard Technology from a local pet store. It was recommended as a good choice for tough dogs. My dogs are tough on toys, and I’m willing to pay extra for a toy that will last.
Go Dog’s label states: “What is Chew Guard Technology? Chew Guard Technology is a proprietary manufacturing process that adds a super tough, durable liner to every toy. The Chew Guard lining was specially engineered to withstand the daily rigors of a dog’s play. Dogs are touch but Chew Guard is tougher! All seams are double stitched and reinforced as well. Chew Guard Technology will stand up to your toughest chewer.”
Well that sounded promising! I had Moxie with me at the store and she loved the pink Baby Dragon, so we took it home. She loved the toy! Cassie loved it too, and the toy was a big hit for the night. They each had time with it, and we played hide and seek with it, they tugged it together, and we used it as a toss toy. Of course they also chewed on it and carried it around the house playing keep away with each other.
After about an hour of play, there was a 1 inch circular hole in the middle of the dragon’s belly, and Cassie has succeeded in taking out the squeaker. The squeaker is a foam encased plastic squeaker, wrapped in a plastic bag casing… definitely not something you’d want your dog to get into unattended.
The toy is not completely ruined. I’m sure they will keep playing with it. However, for $16.99, I expected more. What we have after three hours of play is equal to what would be left of a MUCH cheaper toy without the Chew Guard Technology. So I’m disappointed in the toy, even though the dogs were delighted with it.
I found the company’s website at http://www.godogfun.com and sent them the following email.
Hi, I bought one of your chew guard toys (770638) yesterday for my dogs who are tough on toys. The toy lasted less than an hour of tugging play between them. I now have a toy with a 1 inch hole in the side, and the squeaker is taken out. The dogs loved the toy, but stating that the toy is super tough and showing two dogs tugging with it leads me to believe the toy is tough! One hour for a toy is just not worth the $16.99 I paid for it… do you offer refunds? Thanks.
From the company I received back:
We cannot offer a refund as we were not the ones to charge you. We do, however, offer a one time, no charge replacement on our Chew Guard toys. For this I would just need you to email me a picture of the damaged toy, along with your mailing address. I can send you out a different toy to try out that also has the Chew Guard technology to see if it works out better for your dog.
That was about 3 weeks ago… haven’t received anything yet, but will keep you posted. Meanwhile, the toy is completely free of stuffing and the edges are chewed, but the dogs are still playing with it.